Category Archives: Singtel MioTV

Illegal Singapore Set-Top Boxes Seized

The always interesting competitive saga between SingTel Mio IPTV and StarHub Cable TV took on a new twist last month when SingTel urged StarHub to crack down on illegal TV set-top boxes.

SingTel, which said its mio TV service is pirate-proof, has urged StarHub to upgrade to a more secure system to prevent unauthorised access by non-subscribers. Vendors have been seen selling pirated set-top boxes openly and offering EPL content in several shopping centres.The devices are being sold for about S$200, up from around S$90 previously, and some sellers go as far as promoting them through flyers in mailboxes.

By Singaporean Law via the Broadcasting Act, buyers and/or sellers of illegal TV set-top box devices can be fined up to S$40,000 and jailed a maximum of three years if convicted. But this is a tough charge to file much less reach a guilty verdict, because the authorities will need a search warrant to enter someone’s home in order to obtain proof.

While it is not central to this story, it is forth-telling of the Pay TV climate in Singapore by reading the Facebook comments relating to this article.


Well, just two days ago, hundreds of illegal set-top boxes were seized by authorities in a police raid.

These STBs, found in a storage facility, were reported to be used to view StarHub TV channels, which is one of Singapore´s telecommunication and pay-TV provider. The raid was a result of months of investigation to track the syndicate which was distributing sales flyers for STBs that could unscramble StarHub TV content Selling, importing or manufacturing illegal STBs in Singapore. StarHub had destroyed 300 illegal boxes over two years back.

As a result if these developments, StarHub is in the process of moving its pay-TV customers into a new encryption standard that will once and for all prevent the unscrambling of channels by illegal boxes.

StarHub has had a loss of subscribers over the past couple years as it’s customer based dropped from over 550,000 to 532,000 in March of 2013.

Singapore Pay-TV ARPU and Take-Up

StarHub recently announced their mid-year financial statement, and that their quarterly Pay-TV revenue from Q1 to Q2 FY13 had decreased 8% to S$95.6m with Average Revenue Per User (APRU) of S$52 for the quarter.

Pay TV revenue decreased 8% to S$95.6 million from S$103.7 million for the quarter, and 5% lower YoY at S$190.3 million for the half-year period. The UEFA EURO 2012 broadcast contributed to the higher Pay TV services revenue a year ago. The lower advertising revenue and a lower subscriber base also partly affected the reduced revenue. Pay TV ARPU at S$52 for the quarter and half-year periods were comparable to last year after excluding the impact of UEFA EURO revenue earned in 2012.

Nextvasia‘s article confirms these numbers, stating the following:

Singapore´s telecommunication and pay-TV provider StarHub states that their customer base has reached 532 thousand by March 31, 2013. The firm reported a decrease of 4 thousand subscribers from the previous quarter. The company´s pay-TV revenue decreased by 1% to USD 76.42 million. This was attributed to lower advertising revenue which was partly mitigated by higher subscription revenue from both commercial and residential customers. The firm´s pay-TV average revenue per user (ARPU) increased by USD 0.80 to USD 41.83.

But the math doesn’t add up. S$95.6m / 532,000 subscribers = S$180 / 3 months = $60. It seems StarHub’s APRU is being understated by S$8 per month.

For SingTel’s financial year ending March 31st, 2013, they reported an 18.4% year over year growth in revenue from Mio TV, bringing in S$125m in revenue for the year.

During the year, SingTel strengthened its content suite with the addition of FOX International Channels and Disney channels, and lifted mio TV revenue by a strong 18% to S$125 million. Total mio TV customer base reached 404,000 as at end of March 2013, an increase of 9.8% or 36,000 from a year ago.

Digital TV News puts SingTel Mio’s financials as follows: mio-tv-arpu
In the case of SingTel Mio TV, you have an annual revenue of $125m divided by a customer subscriber base of 404,000, which equals S$309 revenue per user per annum, which divided by 12 months in a year, equals S$26.

Singtel MioTV’s $26 APRU is less than HALF of StarHub’s Pay TV ARPU of either $52 or $60, depending on who does the math. And SingTel MioTV’s annual revenue are approximately 1/3rd that of StarHub.

Here are the Per Annum APRU’s calculated in (GBP) British pound sterling:

SingTel = S$26 * 12 = S$312 = 155 GBP
StarHub = S$52 * 12 = S$624 = 310 GBP

Now for the math on Singapore Pay TV’s Penetration rate. There are 5.2 million residents in Singapore and an average of 3.5 people per household, which comes to 1,485,714 households. There are 404k Mio TV household subscribers and 532k StarHub household Subscribers, which comes to 936,000 total Pay TV subscriber households.

There are of course, a variety of other longtail Pay TV operators in Singapore, but then again, there are households that subscribe to both SingTel Mio and StarHub. So, for sake of simplicity, we will offset those two numbers, and calculate the Pay TV Take-Up rate in Singapore to be simply: 936,000 household subscribers divided by 1,485,714 households = 63%.

Here is how Singapore maps out compared to the rest of the world when it comes to Pay TV Penetration rates and annual APRU.



List of All TV Channels in Singapore

Here is a comprehensive list of all 252 FTA and Pay-TV channels offered in Singapore.

Channel Operator Name
FTA MediaCorp HD5
103 FTA MediaCorp Channel 8
104 FTA MediaCorp Suria
105 FTA MediaCorp Vasantham
106 FTA MediaCorp Channel NewsAsia
107 FTA MediaCorp Channel U
108 FTA MediaCorp Okto
102 FTA MediaCorp Channel 5
FTA Trans TV
FTA TVRI Nasional
FTA Global TV
FTA Indosiar
FTA Metro TV
??? Zee TV
??? CNBC Singapore
Mio Recorded TV
101 Mio Mio Stadium Channel 101
102 Mio Mio Stadium (HD)
103 Mio Mio Stadium 103 (HD)
104 Mio Mio Stadium 104 (HD)
105 Mio Mio Stadium 105 (SD)
106 Mio Mio Stadium 106 (SD)
107 Mio Mio Stadium 107 (SD)
108 Mio Mio Stadium 108 (SD)
109 Mio Mio Stadium On Demand
110 Mio Mio Stadium SD
111 Mio Mio Sports 1
112 Mio Mio Sports 2
113 Mio Mio Sports 3
115 Mio STAR Sports
118 Mio Goal TV 1
119 Mio Goal TV 2
120 Mio Setanta Sports HD
122 Mio TEN Cricket
123 Mio STAR Cricket HD
124 Mio STAR Cricket Extra
129 Mio All Sports Network (ASN) HD
133 Mio mio Sports on Demand
140 Mio Goal TV 1
141 Mio Goal TV 2
151 Mio Sky News HD
155 Mio CCTV News
159 Mio France 24 (English)
163 Mio Russia Today (RT)
161 Mio Deutsche Welle (DT) (English)
165 Mio Fox News Channel
171 Mio Bloomberg Television
201 Mio National Geographic Channel
202 Mio National Geographic Play
203 Mio National Geographic Channel HD
207 Mio Nat Geo Wild HD
251 Mio Australia Television International
253 Mio Travel Channel HD
255 Mio Nat Geo Adventure HD
257 Mio Trace Sports HD
259 Mio WE tv HD
260 Mio WE tv On Demand
265 Mio Li HD
271 Mio Fashiontv HD (rated M18 for nudity)
272 Mio Fashiontv On Demand
301 Mio STAR World HD
302 Mio Star World Play
308 Mio KIX HD on Demand
309 Mio KIX HD
310 Mio FX HD
311 Mio FX Play
314 Mio FOXCRIME Play
320 Mio Sony Entertainment Television (SET)
330 Mio FOX HD
331 Mio FOX Play
340 Mio US TV Crime
341 Mio US TV Drama
342 Mio US TV Entertainment
343 Mio US TV Thriller
350 Mio MTV Asia
352 Mio Channel [V]
354 Mio Nat Geo Music HD
401 Mio Sundance Channel HD
402 Mio Sundance On Demand HD
406 Mio FOX Family Movies HD
408 Mio FOX Action Movies HD
409 Mio FOX Movies Play
414 Mio FOX Movies Premium HD
415 Mio thrill
416 Mio thrill on Demand
417 Mio FOX On Demand
418 Mio PictureBox
419 Mio The Film Factory
Mio Mio Home Movies
Mio SingTel Movies
458 Mio Discovery Kids
462 Mio BabyFirst TV
464 Mio BabyTV HD
465 Mio BabyTV on Demand
474 Mio KidsCo
480 Mio ETTV Yoyo
502 Mio Jia Le Channel
503 Mio Jia Le on Demand
507 Mio STAR Chinese Channel
509 Mio mobtv Select
512 Mio Jiangsu Satelite Television
513 Mio ONE HD
516 Mio Xing Kong
518 Mio ch M (HD)
519 Mio ch M Play
521 Mio ETTV Asia
523 Mio KBS World HD
524 Mio Yoshimoto Azio
547 Mio Channel [V] China
549 Mio Channel [V] Taiwan
551 Mio Phoenix InfoNews
553 Mio Phoenix Chinese Channel
555 Mio CCTV-4
561 Mio ETTV Asia News
571 Mio STAR Chinese Movies
572 Mio STAR Chinese Movies Play
573 Mio STAR Legend Movies
574 Mio STAR Legend Movies Play
577 Mio Mei Ah Movies Channel (Asia)
578 Mio Mei Ah Movies Channel (On   Demand)
580 Mio Celestial Classic Movies
581 Mio Celestial Classic Movies On Demand
585 Mio Celestial Movies
586 Mio Celestial Movies On Demand
602 Mio Astro Prima
604 Mio ONE HD
606 Mio KBS World HD
608 Mio Astro Ria
609 Mio Astro World
622 Mio Sun TV
628 Mio Adithya TV
630 Mio Kalaignar TV
632 Mio Jaya TV
634 Mio Vijay TV
644 Mio SET (Hindi)
648 Mio SAB TV
652 Mio Colors
654 Mio STAR Life OK
656 Mio Star Plus
658 Mio MTV India
660 Mio Channel [V] India
662 Mio STAR Gold
665 Mio EROS Bollywood
668 Mio SONY MAX
676 Mio Times Now
686 Mio France 24 (French)
688 Mio GMA Pinoy TV
701 StarHub BBC World News
722 StarHub CCTV News
707 StarHub CNBC
711 StarHub CNN
712 StarHub CNN Headline News
702 StarHub Fox News Channel
703 StarHub Sky News
757 StarHub Sky News HD
424 StarHub Animal Planet
422 StarHub Discovery Channel
427 StarHub TLC
401 StarHub History
413 StarHub Nat Geo Wild
407 StarHub BBC Knowledge
411 StarHub National Geographic Channel
403 StarHub Crime & Investigation Network
412 StarHub Nat Geo Adventure
535 StarHub Nat Geo Music
461 StarHub Discovery HD World
455 StarHub History HD
459 StarHub Nat Geo Wild HD
457 StarHub National Geographic Channel HD
532 StarHub Animax
511 StarHub AXN
505 StarHub Fox
522 StarHub DIVA
533 StarHub MTV Asia
501 StarHub Star World
525 StarHub beTV
531 StarHub Channel [V]
503 StarHub FOXCRIME
512 StarHub Universal Channel
516 StarHub Comedy Central
526 StarHub Syfy
515 StarHub WarnerTV
559 StarHub AXN HD
558 StarHub FOX HD
580 StarHub MTV LIVE HD
555 StarHub Star World HD
563 StarHub Comedy Central Asia HD
569 StarHub Syfy HD
560 StarHub Universal Channel HD
316 StarHub Cartoon Network
312 StarHub Disney Channel
314 StarHub Nickelodeon
311 StarHub Disney Junior
302 StarHub Baby TV
303 StarHub Cbeebies
308 StarHub Discovery Kids
304 StarHub Nick Jr
315 StarHub Toonami
845 StarHub MTV China
805 StarHub Phoenix Chinese Channel
827 StarHub CTI TV
828 StarHub TVBS Asia
833 StarHub Asia Travel
848 StarHub Channel [V] Mainland China
847 StarHub Channel [V] Taiwan
806 StarHub Phoenix InfoNews Channel
821 StarHub Xing Kong
823 StarHub ONE
829 StarHub TVB8
808 StarHub TVBS-NEWS
824 StarHub channel M
858 StarHub TVB Classic Channel
859 StarHub TVB Xing He Channel
115 StarHub KBS World
874 StarHub channel M HD
876 StarHub ONE HD
875 StarHub KBS World HD
435 StarHub Asian Food Channel
425 StarHub Discovery Home & Health
423 StarHub Discovery Science
507 StarHub FX
426 StarHub Discovery Turbo
441 StarHub E! Entertainment
433 StarHub Food Network Asia
404 StarHub The Biography Channel
521 StarHub BBC Entertainment
523 StarHub ITV Granada
615 StarHub MGM
446 StarHub TruTV
616 StarHub Turner Classic Movies
432 StarHub BBC Lifestyle
556 StarHub FOX HD
468 StarHub Food Network Asia HD
475 StarHub Ginx (HD)
473 StarHub Travel Channel HD

StarHub Chooses Broadpeak for OTT

starhub-officeStarHub just confirmed a deal with French based BroadPeak to power it’s Over-the-top streaming video services. StarHub launched its TV Anywhere service in July 2012. Furthermore, StarHub also launched a managed IPTV service called ‘StarHub TV on Fibrea few months ago, which is being delivered over the Singapore’s Next Generation Nationwide Broadband Network (NGNBN).

Over-the-top (OTT) content consumption has gained considerable attraction in the past few years, driven by the introduction of new mobile devices and new OTT players.

Lin Shu Fen of StarHub explains:

”Broadpeak solutions now enable us to support HLS adaptive bitrate streaming, ensuring for the first time that we can deliver high-quality video in this popular format to our customers. Broadpeak CDN management and streaming server solutions dramatically improve the quality of our live television services in addition to providing us with the flexibility to support additional applications like VOD without having to make costly changes to our global architecture.”

Referenced from IPTV-News